NOVA Pro Lawn Care ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit novaprolawns.com (the "Site") or request our services, how we use it, and the choices you have.
Information we collect
We collect information you give us directly, such as when you request a quote or send a message:
- Your name, phone number, email address, and property address
- The city you're in, the services you're interested in, and details about your property or project
- Your preferred contact method and anything else you choose to include in a message
When you browse the Site, our hosting provider may automatically log standard technical information such as your IP address, browser type, pages visited, and the date and time of your visit. This is used for security and to keep the Site running properly.
How we use your information
- To respond to your quote request or message
- To schedule, perform, and bill for services
- To contact you by phone, text message, or email about your request or your service
- To improve our Site and services
- To comply with legal obligations
Phone calls and text messages
By submitting a form with your phone number, you agree that we may call or text you about your request. Message and data rates may apply. We do not send marketing texts without your consent, and you can reply STOP at any time to opt out.
How we share information
We do not sell or rent your personal information. We only share it:
- With service providers who help us operate our business, such as website hosting and form processing, under appropriate confidentiality obligations
- When required by law, or to protect our rights, property, or safety
- In connection with a sale or transfer of our business
Cookies
The Site uses only the cookies and similar technologies needed for it to function. If we add analytics or advertising tools in the future, we will update this policy.
Data retention and security
We keep your information only as long as needed for the purposes described above or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is 100% secure.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. Virginia residents may have additional rights under the Virginia Consumer Data Protection Act.
Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.
Contact us
Questions about this policy? Contact NOVA Pro Lawn Care at office@novaprolawns.com or (540) 313-1860.
